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Sensée is looking for a driven and customer-focused Sales Advisor to join our team. If you're passionate about helping business customers, thrive on hitting targets, and are looking for a role with uncapped earning potential, we want to hear from you!
Primary point of contact for our valued business customers
Provide outstanding customer support, resolving their issues and ensuring their mobile and broadband services run smoothly – Billing questions, technical support, and general account management
Proactively identify and seize opportunities to sell new products, upgrade existing services, and retain customers
Dynamic role where you'll build strong relationships, efficiently troubleshoot and deliver solutions
Collaborate with internal teams to resolve more complex issues and ensure a seamless customer journey.
Achieve and exceed sales, retention, and customer satisfaction targets.
Uncapped commission structure
Achieving and exceeding sales, retention, and customer satisfaction targets.
Clearly explaining complex product information and technical details to business customers.
Maintaining accurate customer records and ensuring data privacy and compliance.
Collaborating with internal teams to resolve more complex issues and ensure a seamless customer journey.
What We're Looking For
Exceptional communication skills: You're articulate, persuasive, empathetic, and can adapt your style to build rapport and effectively close sales.
A strong sales aptitude and target-driven mentality: You're motivated by achieving goals and excited by the opportunity for uncapped earnings.
Customer-focused mindset: While sales are key, you genuinely enjoy helping people and are committed to delivering a positive experience.
Problem-solving abilities: You're adept at identifying issues and finding effective solutions, both for service and sales.
Tech-savvy: You're comfortable navigating various systems and have a good understanding of mobile and broadband technologies (or are a quick learner!).
Resilience: You can handle challenging situations, including sales objections, with a calm and professional demeanour.
Team player: You're collaborative and enjoy working as part of a supportive team that celebrates success.
Previous experience in a customer service and/or sales role is highly desirable.
Why Sensee? Your Benefits & Perks
At Sensee, we believe in creating a supportive and engaging work environment that values our people. As a Sensee employee, you'll benefit from:
Competitive Base Salary & Uncapped Commission: The more you sell, the more you earn!
Wagestream - Financial Flexibility: Gain access to our financial wellbeing app
Refer a friend bonus: up to £300 per referral
Generous Paid Leave: Enjoy 28 days holiday (including bank holidays), which increases with length of service
Pension Scheme: We help you plan for your future with a matched pension contribution scheme
Health & Wellbeing Support: Your wellbeing is important to us. Our comprehensive package includes -Employee Assistance Programme (EAP), Wellbeing hub, Employee discounts (high street brands and online retailers), Client discounts (Mobile plans and products), Cycle to work scheme.
Onsite parking and good transport links
Subsidised onsite canteen
Comprehensive trainingand career progressionopportunities
