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Counter Service Associate - Part-Time Café Jobs Apply Now
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About the Role
A nationally recognized café brand is hiring Part-Time Counter Service Associates at busy urban and suburban locations. Counter service associates are the primary point of contact for every customer who walks through the door — taking orders, answering questions, processing payments, and ensuring the experience at the counter is fast, accurate, and friendly. This role is a cornerstone position in any café and a great career starting point for people interested in customer service, food service management, or hospitality.
What You Will Do
Greet each customer with a warm welcome and guide them through the menu, highlighting daily specials and popular items
Take food and drink orders accurately and enter them into the POS system with the correct modifications, sizes, and customizations
Process cash, debit, credit, and app-based payments efficiently and without errors
Hand completed orders to the correct customer, checking drink names and food items before handoff
Keep the counter area clean, stocked, and organized throughout the shift — condiment stations, napkin holders, and receipt paper
Respond to customer inquiries about allergens, dietary restrictions, and ingredient details accurately and helpfully
Coordinate with the kitchen and bar team on modifications, wait times, and special order handling
Support the shift lead with opening, closing, or mid-shift tasks as directed
What You Need
Customer service mindset — every interaction at the counter sets the tone for the customer's entire visit
Accuracy and attention to detail when entering orders and handling payments
Composure during busy periods — the counter gets loud and fast and the best associates stay smooth throughout
Reliable availability for at least 2 – 3 shifts per week
Physical comfort standing at the counter for a 4 – 6 hour shift
Must be 16 or older — prior counter or cashier experience is a plus but not required
Nice to Have
Previous counter service, fast food, or retail cashier experience
POS system familiarity (Toast, Square, Lightspeed, or similar)
Food handler card or ServSafe Food Handler certification
What We Offer
Pay of $13 – $15 per hour plus tip pool earnings paid weekly
Flexible part-time scheduling built around your availability
Free drinks and employee food discount on every shift
Training, support, and mentorship from experienced shift leads
Opportunity to move into shift lead or assistant manager roles with experience
Paid sick leave per all applicable state and local laws
Counter service associate is one of the most foundational and transferable roles in the food service industry. The communication skills, payment processing experience, and customer service habits you develop at the counter follow you into every career path in hospitality and retail. Apply today — immediate positions available.
Confidential employer. All details shared with candidates at interview stage.
