CRM Zoho Product Suite

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  • Experience with Zoho product suite, specifically the CRM, Campaigns, Backstage, and Analytics modules
  • Experience designing, developing, testing, and implementing customizations in the Zoho product suite using the Data Enriched Language for the Universal Grid Environment (Deluge) scripting language.
  • Experience designing, developing, testing, and implementing customizations in Zoho utilizing JavaScript.
  • Experience building files in XML (Extensible Markup Language) based on defined standards.
  • Knowledge of systems analysis, technical documentation techniques, monitoring tools/techniques, and reporting/analytics techniques
  • Knowledge of design, development and implementation of tools and techniques for integrating enterprise applications, including web services and other integration architectures.
  • Evaluate existing Zoho environment and develop an improvement roadmap
  • Design and develop Zoho CRM applications, Flows, APIs, reports, dashboards, screen layout, and integrations.
  • Collaborate with project teams to estimate work effort and/or time requirements to complete development of specific requirements.
  • Develop and execute software testing plans to support migrations and implementation of changes to existing applications and infrastructure systems
  • Create and maintain documentation as appropriate for code, applications, and processes
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