Data Analyst

Data Analyst – Predictive Dialer & Call Center Operations

$18–$21/hr + Benefits | Full-Time | In-Office Position

Schedule:
Monday–Friday: 11:00 AM – 7:00 PM
2 Saturdays per month: 9:00 AM – 1:00 PM

We are looking for a sharp, dependable, and driven Data Analyst to join our fast-paced call center operations team. This is a critical role responsible for helping maximize campaign performance, maintaining accurate data, and providing reporting that directly impacts company success.

If you are highly organized, strong with Excel, and enjoy working with data, analytics, and operational performance, this is an excellent opportunity to build a long-term career with a growing company.

What You’ll Do

• Monitor and manage predictive dialer performance and call volume
• Create, launch, and optimize outbound calling campaigns
• Verify and maintain phone number and campaign data accuracy
• Analyze call center metrics and identify performance trends
• Generate detailed agent productivity and operational reports
• Work directly with leadership to improve campaign efficiency and results
• Troubleshoot campaign and dialing issues as needed
• Maintain organized reporting and database systems

What We’re Looking For

• Strong computer and data analysis experience
• Advanced Microsoft Excel skills required
• Ability to work independently and manage multiple priorities
• Strong attention to detail and analytical mindset
• Excellent communication and organizational skills
• Experience in call center operations or predictive dialer systems is a major plus

Why Join Our Team?

• Competitive Pay: $18–$21/hr based on experience
• Medical & Dental Insurance
• 401(k) with Company Match
• Paid Vacation
• Employee Discounts
• Stable Full-Time Schedule
• Growth & Advancement Opportunities
• Supportive Team Environment
• Opportunity to play a direct role in company performance and success

Apply Today

We are looking for someone who is reliable, motivated, and ready to make an immediate impact. If you have strong analytical skills and enjoy working in a results-driven environment, we’d love to hear from you.

Submit your resume today to be considered.

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off

Work Location: In person