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To support in the overall Finance & Accounting matters.
To handle full set management account and comply with regulation.
Responsible for debt collecting, evaluating new credit requests, ensuring timely payments for company debts, processing invoices and providing administrative support.
Monitor company’s accounts receivable and identify overdue accounts. Prepare regular reports on the status of unpaid accounts and any repayment progress.
Establish policies that follow customer service best practices while ensuring customers submit payment on time.
Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect IT in instalments.
Negotiate payment plans with customers and set loan terms and condition accordingly.
Check customer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in timely manner.
Follow up on overdue invoices/payments and implement company collections procedures as necessary.
Help customers to figure out a payment plan for paying off debts owed to the company.
Contacting customers or business partners to notify them on overdue payments and documenting debts collected.
Look for ways to improve debt collection processes.
Job Requirements
Minimum BSc/BA in accounting, finance, business administration, mathematics or any related field.
At least 3 years of working experience as an account receivable or related fields.
Strong organization, analytical, negotiation and communication skills.
Ability to listen to customer and negotiate best solutions.
Familiarity with industry practices and professional standards.
Able to work with minimum supervision, as well as able to contribute to learn development.
People and results oriented and committed with a strong sense of urgency.
Excellent in communication skills and proficient in various languages will be an added advantage.
Integrity and professional ethics.
Business acumen, teamwork skills and attentions to details.
