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FX Payments Officer, HSBC Technology & Services (USA) Inc., Buffalo, NY:
Processing payments of all forms (FED, SWIFT, ISO, ACH, CHIPS) both creation and verifier. Maintain and monitor FX deals to ensure proper settlement, execute FX Trade with a wire. Maintain a daily log of all deals, transfers and payment orders. Responsible for booking and settling FX currency trades. Support all currency payment teams onshore and offshore to resolve issues submitted, as well as the Investigation team. Responsible for effective implementation of new procedures, systems, process changes, and initiatives impacting the payment operations in general. Provide oversight for the Offshore GSC teams, escalate to management accordingly. Assisting in payment investigations. Deal directly with internal clients and business areas either by telephone, electronically, or face to face. Daily review and verification of the Nostro, TLM reconciliation, and balances. Investigate overdrafts in clients DDA and Nostro accounts. Assist management with identifying process improvements and workflow changes to improve customer experience and process efficiencies. Verification and release of all payment entries done on the payments systems. Support and provide a high level of quality service to Relationship managers / Front Office. Provide adequate training for the staff. Responsible for determining the correct actions to reduce operational risks related to day-to-day functions.
Telecommuting permitted up to 3 days per week.
#LI-DNI
Full time employment, Monday – Friday, 40 hours per week. Pay Range: \$75,008.60 - \$85,008.60 per year.
Responsibilities
Processing payments of all forms (FED, SWIFT, ISO, ACH, CHIPS) both creation and verifier.
Maintain and monitor FX deals to ensure proper settlement, execute FX Trade with a wire.
Maintain a daily log of all deals, transfers and payment orders.
Responsible for booking and settling FX currency trades.
Support all currency payment teams onshore and offshore to resolve issues submitted, as well as the Investigation team.
Responsible for effective implementation of new procedures, systems, process changes, and initiatives impacting the payment operations in general.
Provide oversight for the Offshore GSC teams, escalate to management accordingly.
Assisting in payment investigations.
Deal directly with internal clients and business areas either by telephone, electronically, or face to face.
Daily review and verification of the Nostro, TLM reconciliation, and balances.
Investigate overdrafts in clients DDA and Nostro accounts.
Assist management with identifying process improvements and workflow changes to improve customer experience and process efficiencies.
Verification and release of all payment entries done on the payments systems.
Support and provide a high level of quality service to Relationship managers / Front Office.
Provide adequate training for the staff.
Responsible for determining the correct actions to reduce operational risks related to day-to-day functions.
Requirements
Must have 3 years of work experience in: Payment operations industry.
Payment systems such as, SWIFT, ACH, FED, CHIPS and ISO, to enter and release all payment types.
Foreign exchange both from the operations and trading, and settlements.
Processing settlements and reconciliation for trades.
Entering and reading foreign currency payments and currency conversion trades.
Bank operations with payments, foreign exchange, and Middle Office capacity.
Must have 2 years of experience in collaborating with offshore teams across multiple time zones to ensure alignment in daily operations, governance, and execution of activities, while also providing training and support to Global Service Centers (GSCs).
