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Remote Access Center Capacity Manager

May 23, 2026

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A large healthcare organization is seeking an Access Center Capacity Coordinator in Chapel Hill, NC, responsible for creating and optimizing staffing schedules for the Access Center. This full-time position involves utilizing workforce management applications to align resources with workload demands. Candidates should possess a Bachelor's degree, three years of call center experience, and proficiency in WFM software. Competitive salary range of $26.85 - $38.61 per hour, with a focus on operational excellence and employee experience.

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